Kayla's Book Nook

As of recently, I was hired and took a Customer Service Associate position at Lowe's. Which at first, I thought was just really a glorified cashier. As it turns out, we do a lot more than just ring customers out with their purchases. As a customer service associate, we ring customers out, we handle customer complaints, requests, problems, inquiries, we handle the phones, we find, print, and call about customer's order that were special ordered, or an internet order, or just ordered. We do a lot, and sometimes it gets very busy and crazy. What I really want to write about concerning my job was how to me it seems that people have just lost their ability to be pleasant, nice, and gracious to the people they are buying products from. I had so many customers be rude to me today, that it got me wondering, (and using Full House phrases), "Why are we so rude?" I know that I don't have a very important job, but I am still a person that should be treated with respect wh